hello_rafael193
May 17, 2026
"Refund took a bit, but it was all fine"
I had to return a shower tray because I’d ordered the wrong size, totally my mistake. Sterlingbuild processed the refund once they’d received it back, and it took a few days, maybe around a week. Not instant, instant, but there wasn’t any hassle really, so I’m happy enough with it. 4 stars.
monicabower3069
April 18, 2026
"Easy order, no hassle"
I ordered some roof windows and, to be honest, I’m always a bit cautious buying stuff like this online because I worry about being messed around or fooled. But the checkout was straightforward, and the confirmation emails came through quickly, which put my mind at ease. No fuss at all.
hello_brandon428
March 22, 2026
"Helpful boiler advice, though a bit slow"
I had a question about my boiler and the tech advice I got was genuinely helpful. The replies took a little longer than I hoped, but they did point me in the right direction. A friend had recommended them to me, and overall I’m glad I gave them a try.
hello_marcia892
March 01, 2026
"Pretty speedy, no big deal"
Ordered a few bits and they arrived way sooner than I thought they would, which was totally fine and definitely not weirdly satisfying. No hassle, no chasing anything up, delivery was right on point. I’d happily use them again.
Joyce_jamerson70
February 18, 2026
"Pretty good quality, just one little mark??"
I ordered some building bits and they were better than I expected?? Everything felt solid and not like cheap flimsy stuff. One of the panels did have a tiny mark on it, but it wasn’t a big deal and I ended up using it anyway. Overall I’m happy with it and I’d probably give it 4 stars.
darrell-Herron
February 14, 2026
"I had a few questions before placing my..."
I had a few questions before placing my order and the person I spoke to sorted everything out really quickly. They were friendly, straight to the point, and didn’t make it a hassle. I’d definitely use them again, though I’m hoping they might offer a small discount or credit next time as a bit of goodwill.
Jeremy.fellin
February 09, 2026
"I had a problem and just wanted it..."
I had a problem and just wanted it dealt with quickly. They sorted it out without any hassle, which was exactly what I needed.
MALINOWSKI
January 10, 2026
"Better delivery experience than I expected"
I was expecting the usual delivery hassle where you end up chasing updates or waiting around all day, but this was really straightforward. Sterlingbuild kept me updated, the delivery arrived when they said it would, and everything turned up in good condition. The driver was friendly enough too, which always helps. No stress, no messing about, I’d happily use them again
sherry1988
January 10, 2026
"They seemed to have what I needed"
I was able to find what I was looking for, and it looked like everything I needed was in stock. Straightforward overall, no real hassle or messing about.
davidtatum7541
January 05, 2026
"I ordered from sterlingbuild.co.uk and was really..."
I ordered from sterlingbuild.co.uk and was really pleased with how well everything was packed. The box was neat, nothing was dented or damaged, and all the bits inside were properly protected. It meant I could get on with the job straight away without having to deal with returns or replacements. No complaints at all.
CesarDeno_17
December 28, 2025
"Pretty worth it for me"
I feel like I got good value for what I paid. For my needs, it was definitely worth the money.