angrybird394
May 13, 2020
"Happy to recommend! Excellent pricing & customer service"
Having ordered at possibly 'the worst time known to man', the start of Covid-19 lockdown, I was worried I wouldn't be able to get the materials I needed to repair my garden office roof following the storms we had a couple of months ago.
From the moment I placed my excellently priced order, I was kept well informed throughout, both by phone & email. There was unfortunately a delay on one item, but I was given a number of options to consider (anywhere else I've ordered from recently, I only found out on delivery that something wasn't available, so I'm really grateful to have been kept in the loop.
Diane was an absolute star in the office & less than 24 hrs after speaking to her, Terry's just delivered my order. He phoned upfront, I explained I wouldn't be able to leave the house as we're having to self isolate due to my sons condition & he couldn't have been any nicer :) - He confirmed exactly how he'd drop it to my door & there was no need to come out. He then called me from his van to explain what was in the order & wished us all the very best. He was REALLY considerate & again, something which has been in short supply over the last few months.
From start to finish, I'm really happy I chose to order from Sterlingbuild/Rooflinglines, I'll certainly use them again & I have no issue whatsoever recommending them to family & friends moving forward.
Thank you ever so much & look forward to getting more things from you soon.
Steve & family.